Delivery options

Sit straight Shipping policy

UK delivery

Please allow 1-2 working days for your order to be processed. You will receive an email to confirm that we have processed and dispatched your order.

If your order is placed over the weekend or on a bank holiday, your item(s) will be dispatched on the following Monday (or Tuesday in the case of Bank holidays).

If for any reason there is a delay or an item is out of stock, we will contact you as soon as possible and give you a choice of options or a refund.

EU and Rest of World delivery

We are happy to deliver worldwide. Please contact us for a quotation.

Customers outside the UK are liable for customs and VAT requirements – please check with your local authority.

Undelivered Orders

If your item is returned to us undelivered due to an incorrect postal address or if the parcel has not been collected from the courier in time, you will need to pay the full postage cost to have your order re-sent to you.

Returns Policy

We are confident you will love your new chair but if not, you have up to 30 days from purchase to return for a full refund. Customers to pay cost of postage and packaging.

Please contact us before returning. We cannot be held responsible for goods lost in transit so highly recommended sending your returns by secure mail which can be tracked. Products can only be returned if in the condition they were received. Once goods have been inspected, we will issue you a full product refund (excluding any postage costs).

Faulty & Damaged Goods

If you feel your chair has arrived faulty or damaged, please contact us within 48 hours of receipt to arrange a replacement. We will request photographs of the damage and may ask for the product to be returned prior to a replacement being sent out free of charge.